Warranty Policy

By placing a purchase order with Techville Distribution., you are agreeing to Techville Distribution’s pricing, payment terms, shipping charges, and conditions. We reserve the right to decline the order for any reason. All new customers are required to pay 100% in advance on their first order; payment may be made with credit card or e-mail transfer or Paypal.

Limited Warranty Information

Our products are supported by different limited warranties. Limited Warranty Information is only for defective products. You have 90 days limited warranty and it applies to all of our products.

We are not responsible for any misuse, abuse, or damage caused by human error on installation. For more information, please call our Sales Department at (905)-849-8707.

Cancellation

You are responsible for a 30% restocking fee for orders cancelled after the invoice has been issued and processed. Processed is defined as the period of time when the product requested has been put aside for fulfillment of the order. This will be an automatic response if we receive no notification from you for seven business days.

Return & Exchange

We offer 90 days return or exchange on good products. All return and exchange products must be in original condition. A credit or exchange may be issued, per request, upon inspection. Shipping cost is non- refundable. Exchange may be accepted for any defective products. Please refer to Limited Warranty Information, above, and the RMA Request Form for details. We do not accept any returns on all custom orders (with the only exception in cases of internal accidents). All closeout/clearance products are final sale – no exchange, no refund, and no return.

Techville Distribution 578 Kerr St, Oakville, ON, L6K 3C7 Phone #: 905-849-8707 | E: [email protected]